Major incident

Brandeis University: Access Control System

Affected: Other Campus Systems/Services

Current status of Brandeis University: Operational — live Brandeis University status

Timeline

1. Sep 18, 2026, 16:40 UTC
   investigating
   ITS is aware of a temporary outage with the access control system and is actively investigating the issue with the vendor. All existing badges and access clearances continue to work as normal, but new personnel records or badges will not function immediately.
2. Sep 18, 2026, 22:01 UTC
   monitoring
   ITS worked with the vendor to identify the issue and apply a fix. The access control system is back online and fully operational, including the creation of new personnel records and badges. ITS is currently monitoring system performance to ensure stability.
3. Sep 22, 2026, 17:14 UTC
   resolved
   The vendor has confirmed that this issue has been fully resolved.

Updates as published by Brandeis University (original).