No impact incident

Bolt: Outage affecting the bolt.com domain

Oct 5, 2026, 06:02 UTC
started
06:04 UTC
resolved
2 min
duration

Affected: Checkout, Merchant Dashboard, Bolt SSO, Email/SMS Notifications, Non-Bolt Plugins & Integrations, Webhooks, Sandbox, Knowledge Base & Support Ticketing

Current status of Bolt: Operational — live Bolt status

Timeline

  1. Oct 2, 2026, 03:56 UTC
    investigating
    We are currently investigating this issue.
  2. Oct 2, 2026, 03:57 UTC
    investigating
    We are experiencing an outage affecting the bolt.com domain. Bolt services loaded from bolt.com, including Checkout, may fail to load. Services on boltapp.com are not affected. A fix is available now: in every Bolt script on your site, change bolt.com to boltapp.com. Your keys, account and settings stay the same. Step-by-step instructions: https://help.boltapp.com/platforms/boltapp-domain-migration/ We are working to restore bolt.com. Both bolt.com and boltapp.com will keep working once it's restored, so you can keep the change. For help making the change, Bolt engineers are available around the clock on Discord: https://discord.com/invite/BSUp9qjtnc
  3. Oct 2, 2026, 04:22 UTC
    investigating
    We are continuing to investigate this issue.
  4. Oct 2, 2026, 05:46 UTC
    investigating
    We are continuing to investigate this issue.
  5. Oct 3, 2026, 06:21 UTC
    investigating
    Bolt's API, Checkout, SSO, and other essential services routed through the bolt.com domain appear to be back online and operational. We are monitoring closely. These same services routed through boltapp.com continue to be fully operational.
  6. Oct 5, 2026, 06:02 UTC
    investigating
    Incident is resolved. All Bolt sub-domains continue to be served from both bolt.com and boltapp.com. Refer to https://help.bolt.com for more updates.
  7. Oct 5, 2026, 06:04 UTC
    resolved
    Incident is resolved. All Bolt sub-domains continue to be served from both bolt.com and boltapp.com. Refer to https://help.bolt.com for more updates.

Updates as published by Bolt (original).

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