Major incident

Avalanche: ICM Relayer and C-Chain RPC outage on AvaCloud

Affected: AvaCloud

Current status of Avalanche: Operational — live Avalanche status

Timeline

1. Sep 8, 2026, 01:00 UTC
   investigating
   The ICM Relayer and C-Chain RPC service on AvaCloud is reporting issues. Team is investigating.
2. Sep 8, 2026, 03:30 UTC
   identified
   The issue has been identified, the team is working on a fix.
3. Sep 8, 2026, 06:30 UTC
   identified
   The solution for the issue has been determined and the recovery procedure has has started.
4. Sep 8, 2026, 08:45 UTC
   identified
   Due to large size of databases involved, the recovery is taking longer than initially anticipated.
5. Sep 8, 2026, 15:01 UTC
   identified
   Service has been restored at a lower capacity. Full recovery efforts are still in progress.
6. Sep 8, 2026, 18:01 UTC
   monitoring
   Service has been restored to full functionality with increased latency for some of the regions while we continue to sync up all the provisioned regions.
7. Sep 9, 2026, 10:38 UTC
   resolved
   Continued monitoring showed no further issues. All services are back to regular operation in all supported regions.

Updates as published by Avalanche (original).