Major incident

Attentive: Campaign sends are paused

Affected: Message Sending

Current status of Attentive: Operational — live Attentive status

Timeline

1. Mar 26, 2026, 17:04 UTC
   identified
   Campaign sends are currently paused. Our engineering team has identified the issue, and we are working to fix it.
2. Mar 26, 2026, 20:41 UTC
   monitoring
   Campaign sends have resumed. We are now sending any campaigns that were not sent between 1:04 PM and 4:25 PM ET. All future scheduled campaigns will be sent as normal.
3. Mar 26, 2026, 23:03 UTC
   resolved
   All campaign functionality is fully restored.

Updates as published by Attentive (original).