Major incident

Anthropic (Claude): Elevated errors loading usage data on platform.claude.com

Oct 7, 2026, 01:20 UTC

started

02:33 UTC

resolved

1 h 13 min

duration

Affected: Claude Console (platform.claude.com)

Current status of Anthropic (Claude): Operational — live Anthropic (Claude) status

Timeline

Oct 7, 2026, 01:20 UTC
investigating
We are investigating elevated errors loading usage data on the platform.claude.com Usage page and the Admin API usage report endpoint since 5 PM PT. Messages API requests are not affected. We will provide an update as soon as possible.
Oct 7, 2026, 02:33 UTC
resolved
This incident has been resolved. From 17:00 PT on October 6 / 00:00 UTC on October 7 to 18:40 PT on October 6 / 01:40 UTC on October 7, many requests to load usage data on the platform.claude.com Usage page and the Admin API usage report returned errors.

Updates as published by Anthropic (Claude) (original).

This was part of a wider event: 22 services reported incidents within the hour.

Zoom 02:08 UTC · Service Degradation Affecting Zoom Slides Generation in US Region
Coinbase 02:02 UTC · Delayed Sends - Avalanche C-Chain Network
VRChat 02:02 UTC · Realtime Networking Performance Issues (USE, USW)
Aircall 01:20 UTC · Partner Integrations Not Receiving Call Events
OpenAI 01:12 UTC · Workspace Agents Degraded and Responses Impacted
Sage 00:45 UTC · Sage Intacct - Partial Outage