Major incident

Amplitude: Amplitude web application not loading

Apr 23, 2026, 19:56 UTC
started
20:32 UTC
resolved
36 min
duration

Affected: Web Application, Web Application, Web Application, Web Application, Guides & Surveys, MCP

Current status of Amplitude: Operational — live Amplitude status

Timeline

  1. Apr 23, 2026, 19:56 UTC
    investigating
    Amplitude web application in US is not accessible. The issue started around 12:20 PST we're still investigating the root cause. Amplitude in EU is working as expected. a) Our ingestion systems were working as expected and we were not losing any data. b) Impacted customers might experience errors when loading Amplitude web pages.
  2. Apr 23, 2026, 20:02 UTC
    monitoring
    We have identified the issue to be related to a misconfigured configuration in our feature flags. We have reverted the change as of 1PM PT and we should be back to normal now. We'll still monitor this for a bit before resolving the issue.
  3. Apr 23, 2026, 20:32 UTC
    resolved
    This incident has been resolved.

Updates as published by Amplitude (original).

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