Major incident

Altmetric: Altmetric Details API functionality degradation

Affected: Altmetric Details Pages API

Current status of Altmetric: Operational — live Altmetric status

Timeline

1. Sep 18, 2026, 19:12 UTC
   investigating
   We are currently investigating an intermittent outage affecting the Altmetric Details API which is leading to periodic intervals of errors being return by the API.
2. Sep 18, 2026, 19:12 UTC
   investigating
   We are continuing to investigate this issue.
3. Sep 18, 2026, 22:10 UTC
   monitoring
   A fix has been implemented which we are confident has resolved the intermittent Details API outages and we are now continuing to monitor the situation.
4. Sep 19, 2026, 09:17 UTC
   resolved
   No further outages have been detected so the incident is now considered resolved.

Updates as published by Altmetric (original).