Major incident

3DSOutscale: [EU-WEST-2] Incident API / API Incident

Affected: API, Web UI, OAPI, Cockpit

Current status of 3DSOutscale: Operational — live 3DSOutscale status

Timeline

1. May 1, 2026, 02:30 UTC
   investigating
   Nous rencontrons actuellement un incident d'API, nous sommes en cours d'investigation. / We are currently facing an API incident, we are investigating.
2. May 1, 2026, 04:00 UTC
   monitoring
   Un correctif a été déployé. Nous surveillons actuellement la situation afin de nous assurer de la stabilité du service / A fix has been deployed. We are currently monitoring the situation to ensure the stability of the service.
3. May 1, 2026, 05:00 UTC
   monitoring
   Nous continuons à surveiller afin de détecter tout éventuel problème supplémentaire. / We are continuing to monitor for any further issues.
4. May 2, 2026, 07:17 UTC
   resolved
   L’incident est clôturé. La phase de monitoring n’a révélé aucune anomalie. Le service est stable et sous surveillance continue. / The incident is now closed. The monitoring phase did not reveal any further anomalies. The service is stable and remains under continuous monitoring.

Updates as published by 3DSOutscale (original).