Xero incidents — OutageDB

Minor Xero incident: Global: Subscriptions - some customers are unable to purchase and management subscriptions

Thu, 15 Oct 2026 05:43:15 GMT

Resolved after 37 min.

Major Xero incident: Global: Xero - Some customers may be experiencing some errors in product and inability to view invoice PDFs.

Wed, 14 Oct 2026 04:08:02 GMT

Resolved after 25 min.

Minor Xero incident: Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub

Tue, 13 Oct 2026 00:25:15 GMT

Resolved after —.

Minor Xero incident: Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub

Fri, 09 Oct 2026 02:30:00 GMT

Resolved after <1 min.

Minor Xero incident: Degraded Performance: US Payroll (Powered by Gusto)

Thu, 01 Oct 2026 21:36:59 GMT

Resolved after 2 h 53 min.

Minor Xero incident: Degraded Performance: US Payroll (Powered by Gusto)

Tue, 29 Sep 2026 20:57:42 GMT

Resolved after 6 h 38 min.

Minor Xero incident: UK: HMRC connected services

Tue, 29 Sep 2026 13:33:23 GMT

Resolved after 59 min.

Critical Xero incident: US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero

Mon, 28 Sep 2026 20:32:03 GMT

Resolved after 51 min.

Major Xero incident: ATO services may be unavailable

Mon, 28 Sep 2026 00:03:24 GMT

Resolved after 26 min.

No impact Xero incident: Global : Xero apps unavailable on Apple App Store

Sat, 26 Sep 2026 23:28:22 GMT

Resolved after 2 h 10 min.

No impact Xero incident: Global: Invoicing/Contacts and Payroll - Brief latency in some areas on Xero

Thu, 24 Sep 2026 04:57:41 GMT

Resolved after —.

Minor Xero incident: UK: HMRC connected services (Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT)

Wed, 23 Sep 2026 13:16:15 GMT

Resolved after 47 h 36 min.

Major Xero incident: Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central

Wed, 16 Sep 2026 08:49:12 GMT

Resolved after 6 h 24 min.

Major Xero incident: Global: Syft Native Budget and Cashflow Manager - Error when accessing Native Budget and Cashflow Manager

Tue, 15 Sep 2026 03:29:22 GMT

Resolved after 16 min.

Minor Xero incident: UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll)

Mon, 14 Sep 2026 15:08:21 GMT

Resolved after 22 h 35 min.

Major Xero incident: ATO services may be unavailable

Sun, 13 Sep 2026 23:46:39 GMT

Resolved after 4 h 05 min.

Minor Xero incident: AU: Customers are experiencing errors when using Activity Statement Prefill

Mon, 07 Sep 2026 23:46:12 GMT

Resolved after 7 h 22 min.

Minor Xero incident: UK: MTD IT - Some customers receiving errors

Mon, 07 Sep 2026 15:30:12 GMT

Resolved after 3 h 56 min.

Major Xero incident: AU: Xero Tax - Customers won't be able to file tax returns due to an outage with ATO services.

Mon, 07 Sep 2026 01:49:44 GMT

Resolved after 2 h 27 min.

Critical Xero incident: UK: Tax - MTD and VAT unavailable

Wed, 02 Sep 2026 14:05:16 GMT

Resolved after 3 h 49 min.

Minor Xero incident: Global: Invoice Emails - some invoice, quote and statement emails may be delayed

Tue, 01 Sep 2026 03:41:28 GMT

Resolved after 3 h 24 min.

Major Xero incident: Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO

Sun, 30 Aug 2026 23:50:41 GMT

Resolved after 1 h 46 min.

Major Xero incident: Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO

Sun, 30 Aug 2026 20:21:09 GMT

Resolved after 2 h 18 min.

Minor Xero incident: UK: Tax - Errors and slowness with MTD ITSA and VAT

Fri, 28 Aug 2026 09:15:29 GMT

Resolved after 2 h 28 min.

Minor Xero incident: AU: Batch Payments - some customers may be unable to process batch payments in Xero.

Mon, 24 Aug 2026 01:44:56 GMT

Resolved after 17 min.