W. W. Norton & Company incidents — OutageDBIncidents reported by W. W. Norton & Companyhttps://outagedb.com/Minor W. W. Norton & Company incident: Loading and log-in issue with Norton Coursewarehttps://outagedb.com/status/w-w-norton-company/https://outagedb.com/status/w-w-norton-company/Resolved after 24 h 28 min.Thu, 27 Aug 2026 16:36:38 GMTCritical W. W. Norton & Company incident: Loading Impact Across Norton Coursewarehttps://outagedb.com/status/w-w-norton-company/2026-08-26-loading-impact-across-norton-courseware/https://outagedb.com/status/w-w-norton-company/2026-08-26-loading-impact-across-norton-courseware/Resolved after 1 h 15 min.Wed, 26 Aug 2026 18:37:36 GMTMajor W. W. Norton & Company incident: Purchasing issue on wwnorton.comhttps://outagedb.com/status/w-w-norton-company/2026-08-17-purchasing-issue-on-wwnorton-com/https://outagedb.com/status/w-w-norton-company/2026-08-17-purchasing-issue-on-wwnorton-com/Resolved after 1 h 18 min.Mon, 17 Aug 2026 19:29:19 GMTMinor W. W. Norton & Company incident: Grade sending issues with Canvas courseshttps://outagedb.com/status/w-w-norton-company/https://outagedb.com/status/w-w-norton-company/Resolved after 41 h 58 min.Tue, 04 Aug 2026 21:15:30 GMTMinor W. W. Norton & Company incident: Credit card purchases failinghttps://outagedb.com/status/w-w-norton-company/https://outagedb.com/status/w-w-norton-company/Resolved after 12 h 58 min.Wed, 15 Jul 2026 23:54:35 GMTMinor W. W. Norton & Company incident: Purchase failures on wwnorton.comhttps://outagedb.com/status/w-w-norton-company/https://outagedb.com/status/w-w-norton-company/Resolved after 1 h 58 min.Sun, 12 Jul 2026 20:05:40 GMTMajor W. W. Norton & Company incident: Intermittent digital product issue on wwnorton.comhttps://outagedb.com/status/w-w-norton-company/2026-06-30-intermittent-digital-product-issue-on-wwnorton-com/https://outagedb.com/status/w-w-norton-company/2026-06-30-intermittent-digital-product-issue-on-wwnorton-com/Resolved after 3 h 59 min.Tue, 30 Jun 2026 19:34:38 GMTNo impact W. W. Norton & Company incident: Access Issues with W. W. Norton Knowledge Base (Powered by KnowledgeOwl)https://outagedb.com/status/w-w-norton-company/https://outagedb.com/status/w-w-norton-company/Resolved after 1 h 16 min.Mon, 27 Apr 2026 17:38:21 GMTNo impact W. W. Norton & Company incident: Issue with links from wwnorton.com to digital resource pageshttps://outagedb.com/status/w-w-norton-company/https://outagedb.com/status/w-w-norton-company/Resolved after 1 h 46 min.Fri, 24 Apr 2026 16:02:05 GMTMinor W. W. Norton & Company incident: Smartwork degraded performancehttps://outagedb.com/status/w-w-norton-company/https://outagedb.com/status/w-w-norton-company/Resolved after 57 min.Wed, 22 Apr 2026 14:49:24 GMTMajor W. W. Norton & Company incident: Search and catalog browsing not working on wwnorton.comhttps://outagedb.com/status/w-w-norton-company/2026-04-21-search-and-catalog-browsing-not-working-on-wwnorton/https://outagedb.com/status/w-w-norton-company/2026-04-21-search-and-catalog-browsing-not-working-on-wwnorton/Resolved after 1 h 16 min.Tue, 21 Apr 2026 15:19:04 GMTMinor W. W. Norton & Company incident: Exam and desk copy requests not going through on wwnorton.comhttps://outagedb.com/status/w-w-norton-company/https://outagedb.com/status/w-w-norton-company/Resolved after 45 min.Tue, 20 Jan 2026 17:03:50 GMTMinor W. W. Norton & Company incident: Issue with videos and animations loadinghttps://outagedb.com/status/w-w-norton-company/https://outagedb.com/status/w-w-norton-company/Resolved after 5 h 37 min.Fri, 16 Jan 2026 22:07:11 GMTMinor W. W. Norton & Company incident: Issue with password reset emailshttps://outagedb.com/status/w-w-norton-company/https://outagedb.com/status/w-w-norton-company/Resolved after 42 h 35 min.Mon, 08 Dec 2025 22:29:48 GMTMinor W. W. Norton & Company incident: Navigation categories not appearing in wwnorton.com cataloghttps://outagedb.com/status/w-w-norton-company/https://outagedb.com/status/w-w-norton-company/Resolved after 3 days 18 h.Thu, 04 Dec 2025 22:13:49 GMTNo impact W. W. Norton & Company incident: Ebooks loading in demo modehttps://outagedb.com/status/w-w-norton-company/https://outagedb.com/status/w-w-norton-company/Resolved after 5 days 16 h.Wed, 12 Nov 2025 22:20:14 GMTMinor W. W. Norton & Company incident: Potential Smartwork loading issueshttps://outagedb.com/status/w-w-norton-company/https://outagedb.com/status/w-w-norton-company/Resolved after 55 min.Thu, 06 Nov 2025 15:18:24 GMTMajor W. W. Norton & Company incident: Norton Testmaker files failing to exporthttps://outagedb.com/status/w-w-norton-company/https://outagedb.com/status/w-w-norton-company/Resolved after 2 h 25 min.Wed, 29 Oct 2025 13:04:56 GMTNo impact W. W. Norton & Company incident: Amazon AWS outage - partial disruptionshttps://outagedb.com/status/w-w-norton-company/https://outagedb.com/status/w-w-norton-company/Resolved after 16 h 16 min.Mon, 20 Oct 2025 21:08:15 GMTMajor W. W. Norton & Company incident: Instructor resource pages not loading on wwnorton.comhttps://outagedb.com/status/w-w-norton-company/https://outagedb.com/status/w-w-norton-company/Resolved after 45 min.Wed, 08 Oct 2025 13:51:59 GMTMinor W. W. Norton & Company incident: Intermittent book cover loading issuehttps://outagedb.com/status/w-w-norton-company/https://outagedb.com/status/w-w-norton-company/Resolved after 37 h 40 min.Tue, 16 Sep 2025 02:10:58 GMTNo impact W. W. Norton & Company incident: Reports of Smartwork loading issueshttps://outagedb.com/status/w-w-norton-company/https://outagedb.com/status/w-w-norton-company/Resolved after 3 days.Fri, 05 Sep 2025 13:29:18 GMTMinor W. W. Norton & Company incident: Credit card purchases failinghttps://outagedb.com/status/w-w-norton-company/https://outagedb.com/status/w-w-norton-company/Resolved after 12 h 10 min.Wed, 27 Aug 2025 01:52:36 GMTMinor W. W. Norton & Company incident: Digital product purchasing for Canadian customers temporarily unavailablehttps://outagedb.com/status/w-w-norton-company/https://outagedb.com/status/w-w-norton-company/Resolved after 9 h 07 min.Mon, 25 Aug 2025 17:25:16 GMTMinor W. W. Norton & Company incident: Search and catalog view not working on wwnorton.comhttps://outagedb.com/status/w-w-norton-company/https://outagedb.com/status/w-w-norton-company/Resolved after 19 h 39 min.Thu, 21 Aug 2025 18:41:46 GMT