SU ITS incidents — OutageDBIncidents reported by SU ITShttps://outagedb.com/Major SU ITS incident: REDcap Outagehttps://outagedb.com/status/su-its/2026-10-26-redcap-outage/https://outagedb.com/status/su-its/2026-10-26-redcap-outage/Ongoing.Mon, 26 Oct 2026 15:10:05 GMTMinor SU ITS incident: Atlassian Rovo Intermittent Connection Errorshttps://outagedb.com/status/su-its/2026-10-22-atlassian-rovo-intermittent-connection-errors/https://outagedb.com/status/su-its/2026-10-22-atlassian-rovo-intermittent-connection-errors/Resolved after 3 h 08 min.Thu, 22 Oct 2026 15:18:46 GMTCritical SU ITS incident: WeVideo/PlayPosit Outagehttps://outagedb.com/status/su-its/2026-10-21-wevideo-playposit-outage/https://outagedb.com/status/su-its/2026-10-21-wevideo-playposit-outage/Resolved after 1 h 17 min.Wed, 21 Oct 2026 14:44:40 GMTMajor SU ITS incident: Orange Tracker - Project Sidebar Loading Degradationhttps://outagedb.com/status/su-its/2026-10-21-orange-tracker-project-sidebar-loading-degradation/https://outagedb.com/status/su-its/2026-10-21-orange-tracker-project-sidebar-loading-degradation/Resolved after 2 h 21 min.Wed, 21 Oct 2026 14:40:31 GMTMinor SU ITS incident: Listserv Service Disruptionhttps://outagedb.com/status/su-its/2026-10-13-listserv-service-disruption/https://outagedb.com/status/su-its/2026-10-13-listserv-service-disruption/Resolved after 2 h 40 min.Tue, 13 Oct 2026 15:28:20 GMTMinor SU ITS incident: Authentication Issues on vCenterhttps://outagedb.com/status/su-its/2026-10-01-authentication-issues-on-vcenter/https://outagedb.com/status/su-its/2026-10-01-authentication-issues-on-vcenter/Resolved after 1 h 04 min.Thu, 01 Oct 2026 16:06:24 GMTMinor SU ITS incident: Qualtrics Service Disruptionhttps://outagedb.com/status/su-its/2026-09-29-qualtrics-service-disruption/https://outagedb.com/status/su-its/2026-09-29-qualtrics-service-disruption/Resolved after 13 days 4 h.Tue, 29 Sep 2026 15:16:42 GMTCritical SU ITS incident: Claude.ai outagehttps://outagedb.com/status/su-its/2026-09-29-claude-ai-outage/https://outagedb.com/status/su-its/2026-09-29-claude-ai-outage/Resolved after 58 min.Tue, 29 Sep 2026 14:50:14 GMTMajor SU ITS incident: Webex Contact Center Issueshttps://outagedb.com/status/su-its/2026-09-21-webex-contact-center-issues/https://outagedb.com/status/su-its/2026-09-21-webex-contact-center-issues/Resolved after 1 h 04 min.Mon, 21 Sep 2026 14:49:36 GMTNo impact SU ITS incident: DDI SSO Issueshttps://outagedb.com/status/su-its/https://outagedb.com/status/su-its/Resolved after 8 min.Mon, 21 Sep 2026 14:48:33 GMTMajor SU ITS incident: Claude Desktop and Cowork errors on Windowshttps://outagedb.com/status/su-its/2026-09-17-claude-desktop-and-cowork-errors-on-windows/https://outagedb.com/status/su-its/2026-09-17-claude-desktop-and-cowork-errors-on-windows/Resolved after 22 h 42 min.Thu, 17 Sep 2026 18:46:19 GMTNo impact SU ITS incident: Multiple Small Main Campus Sites Wi-Fi Downhttps://outagedb.com/status/su-its/https://outagedb.com/status/su-its/Resolved after 24 min.Thu, 17 Sep 2026 13:35:26 GMTMinor SU ITS incident: MacOS Mobility Print Issueshttps://outagedb.com/status/su-its/https://outagedb.com/status/su-its/Resolved after 2 days 18 h.Tue, 15 Sep 2026 18:11:27 GMTMajor SU ITS incident: AT&T Cellular Service Disruptionhttps://outagedb.com/status/su-its/2026-09-10-at-t-cellular-service-disruption/https://outagedb.com/status/su-its/2026-09-10-at-t-cellular-service-disruption/Resolved after 3 h 09 min.Thu, 10 Sep 2026 13:15:40 GMTNo impact SU ITS incident: Community Folk Art Center Offlinehttps://outagedb.com/status/su-its/https://outagedb.com/status/su-its/Resolved after 16 h 41 min.Mon, 07 Sep 2026 21:12:01 GMTNo impact SU ITS incident: Drumlins SU Buildings Network Downhttps://outagedb.com/status/su-its/https://outagedb.com/status/su-its/Resolved after 24 h 48 min.Sun, 06 Sep 2026 19:50:39 GMTMajor SU ITS incident: Portions of JMA network offlinehttps://outagedb.com/status/su-its/2026-09-04-portions-of-jma-network-offline/https://outagedb.com/status/su-its/2026-09-04-portions-of-jma-network-offline/Resolved after 12 h 11 min.Fri, 04 Sep 2026 00:51:49 GMTNo impact SU ITS incident: Turnitin Service Disruptionhttps://outagedb.com/status/su-its/https://outagedb.com/status/su-its/Resolved after —.Thu, 03 Sep 2026 19:53:26 GMTNo impact SU ITS incident: Power Disruption on Main Campushttps://outagedb.com/status/su-its/https://outagedb.com/status/su-its/Resolved after 3 h 03 min.Thu, 03 Sep 2026 19:53:12 GMTNo impact SU ITS incident: Minnowbrook Lawn and Green Houses Offlinehttps://outagedb.com/status/su-its/https://outagedb.com/status/su-its/Resolved after 25 min.Thu, 03 Sep 2026 18:56:30 GMTMajor SU ITS incident: SULA Network Issueshttps://outagedb.com/status/su-its/2026-09-03-sula-network-issues/https://outagedb.com/status/su-its/2026-09-03-sula-network-issues/Resolved after 2 h 55 min.Thu, 03 Sep 2026 10:26:36 GMTMajor SU ITS incident: Widespread sporadic network issueshttps://outagedb.com/status/su-its/2026-08-31-widespread-sporadic-network-issues/https://outagedb.com/status/su-its/2026-08-31-widespread-sporadic-network-issues/Resolved after 1 h 36 min.Mon, 31 Aug 2026 14:22:02 GMTMinor SU ITS incident: Off-Campus access to printing.syr.edu (Papercut) disabledhttps://outagedb.com/status/su-its/https://outagedb.com/status/su-its/Resolved after 6 days 2 h.Thu, 27 Aug 2026 19:25:33 GMTMajor SU ITS incident: Issue with Blackboard Course Enrollmentshttps://outagedb.com/status/su-its/2026-08-24-issue-with-blackboard-course-enrollments/https://outagedb.com/status/su-its/2026-08-24-issue-with-blackboard-course-enrollments/Resolved after 6 h 11 min.Mon, 24 Aug 2026 17:21:49 GMTMajor SU ITS incident: OrangeNow mobile application is currently experiencing connectivity issueshttps://outagedb.com/status/su-its/2026-08-24-orangenow-mobile-application-is-currently-experiencing-conne/https://outagedb.com/status/su-its/2026-08-24-orangenow-mobile-application-is-currently-experiencing-conne/Resolved after 1 h 10 min.Mon, 24 Aug 2026 14:04:08 GMT