Palo Alto Networks Cloud Services incidents — OutageDBIncidents reported by Palo Alto Networks Cloud Serviceshttps://outagedb.com/Minor Palo Alto Networks Cloud Services incident: Enterprise DLP: US West Elevated Latencyhttps://outagedb.com/status/palo-alto-networks-cloud-services/2026-10-26-enterprise-dlp-us-west-elevated-latency/https://outagedb.com/status/palo-alto-networks-cloud-services/2026-10-26-enterprise-dlp-us-west-elevated-latency/Ongoing.Mon, 26 Oct 2026 16:40:41 GMTMinor Palo Alto Networks Cloud Services incident: WildFire Issuehttps://outagedb.com/status/palo-alto-networks-cloud-services/https://outagedb.com/status/palo-alto-networks-cloud-services/Resolved after 56 min.Tue, 20 Oct 2026 11:28:13 GMTMajor Palo Alto Networks Cloud Services incident: [Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD] Degraded Performance in UK Regionhttps://outagedb.com/status/palo-alto-networks-cloud-services/2026-10-20-cortex-xdr-xsiam-xsoar-8-xpanse-cloud-degraded/https://outagedb.com/status/palo-alto-networks-cloud-services/2026-10-20-cortex-xdr-xsiam-xsoar-8-xpanse-cloud-degraded/Resolved after 17 h 52 min.Tue, 20 Oct 2026 07:52:37 GMTMinor Palo Alto Networks Cloud Services incident: WildFire Issuehttps://outagedb.com/status/palo-alto-networks-cloud-services/2026-10-20-wildfire-issue/https://outagedb.com/status/palo-alto-networks-cloud-services/2026-10-20-wildfire-issue/Resolved after 9 h 23 min.Tue, 20 Oct 2026 06:52:45 GMTMinor Palo Alto Networks Cloud Services incident: AI Runtime Security (AIRS) Cloud Degraded Performance (AIRS API Intercept URL Filtering) in UShttps://outagedb.com/status/palo-alto-networks-cloud-services/2026-10-15-ai-runtime-security-airs-cloud-degraded-performance-airs/https://outagedb.com/status/palo-alto-networks-cloud-services/2026-10-15-ai-runtime-security-airs-cloud-degraded-performance-airs/Resolved after 35 min.Thu, 15 Oct 2026 00:51:31 GMTNo impact Palo Alto Networks Cloud Services incident: Cloud NGFW for AWS: Management Portal access errorshttps://outagedb.com/status/palo-alto-networks-cloud-services/2026-10-09-cloud-ngfw-for-aws-management-portal-access-errors/https://outagedb.com/status/palo-alto-networks-cloud-services/2026-10-09-cloud-ngfw-for-aws-management-portal-access-errors/Resolved after 23 min.Fri, 09 Oct 2026 20:33:01 GMTCritical Palo Alto Networks Cloud Services incident: WildFire Issuehttps://outagedb.com/status/palo-alto-networks-cloud-services/2026-10-07-wildfire-issue/https://outagedb.com/status/palo-alto-networks-cloud-services/2026-10-07-wildfire-issue/Resolved after 2 h 13 min.Wed, 07 Oct 2026 23:56:02 GMTNo impact Palo Alto Networks Cloud Services incident: Customer Support Portal Service is not availablehttps://outagedb.com/status/palo-alto-networks-cloud-services/2026-10-06-customer-support-portal-service-is-not-available/https://outagedb.com/status/palo-alto-networks-cloud-services/2026-10-06-customer-support-portal-service-is-not-available/Resolved after 2 h 23 min.Tue, 06 Oct 2026 22:17:50 GMTMinor Palo Alto Networks Cloud Services incident: PrismaCloud: APP3: Stale data in asset inventoryhttps://outagedb.com/status/palo-alto-networks-cloud-services/2026-09-29-prismacloud-app3-stale-data-in-asset-inventory/https://outagedb.com/status/palo-alto-networks-cloud-services/2026-09-29-prismacloud-app3-stale-data-in-asset-inventory/Resolved after 46 h 53 min.Tue, 29 Sep 2026 06:32:20 GMTCritical Palo Alto Networks Cloud Services incident: MLAV Outage - Investigation Undergoinghttps://outagedb.com/status/palo-alto-networks-cloud-services/2026-09-02-mlav-outage-investigation-undergoing/https://outagedb.com/status/palo-alto-networks-cloud-services/2026-09-02-mlav-outage-investigation-undergoing/Resolved after 3 h 18 min.Wed, 02 Sep 2026 19:01:47 GMTMinor Palo Alto Networks Cloud Services incident: URL filtering service degradation affected by GCP network service degradationhttps://outagedb.com/status/palo-alto-networks-cloud-services/https://outagedb.com/status/palo-alto-networks-cloud-services/Resolved after 4 h 44 min.Tue, 01 Sep 2026 17:00:01 GMTMinor Palo Alto Networks Cloud Services incident: Cortex XDR/XSIAM/XSOAR8/CLOUD - is currently experiencing degraded availability affecting the login page, including FedRAMP tenants. Existing active sessions are expected to remain operationalhttps://outagedb.com/status/palo-alto-networks-cloud-services/https://outagedb.com/status/palo-alto-networks-cloud-services/Resolved after 11 h 34 min.Tue, 01 Sep 2026 15:24:57 GMTMinor Palo Alto Networks Cloud Services incident: Cortex XSOAR8/XSIAM - Degraded performance in the US regionhttps://outagedb.com/status/palo-alto-networks-cloud-services/https://outagedb.com/status/palo-alto-networks-cloud-services/Resolved after 3 h 37 min.Wed, 26 Aug 2026 17:47:48 GMTMinor Palo Alto Networks Cloud Services incident: WildFire Issuehttps://outagedb.com/status/palo-alto-networks-cloud-services/https://outagedb.com/status/palo-alto-networks-cloud-services/Resolved after 32 min.Tue, 25 Aug 2026 18:24:11 GMTMinor Palo Alto Networks Cloud Services incident: WildFire Issuehttps://outagedb.com/status/palo-alto-networks-cloud-services/https://outagedb.com/status/palo-alto-networks-cloud-services/Resolved after 1 h 11 min.Mon, 24 Aug 2026 17:26:35 GMTMinor Palo Alto Networks Cloud Services incident: Cortex XDR/XSIAM/CLOUD - Sporadic third-party log collection performance in the US regionhttps://outagedb.com/status/palo-alto-networks-cloud-services/https://outagedb.com/status/palo-alto-networks-cloud-services/Resolved after 3 days 4 h.Fri, 21 Aug 2026 20:24:23 GMTMinor Palo Alto Networks Cloud Services incident: File Manager: Increased Latency in US West Regionhttps://outagedb.com/status/palo-alto-networks-cloud-services/https://outagedb.com/status/palo-alto-networks-cloud-services/Resolved after 1 h 20 min.Thu, 20 Aug 2026 18:16:37 GMTMinor Palo Alto Networks Cloud Services incident: Log forwarding and streaming degradation for Device Security Cloud Servicehttps://outagedb.com/status/palo-alto-networks-cloud-services/https://outagedb.com/status/palo-alto-networks-cloud-services/Resolved after 43 h 36 min.Wed, 19 Aug 2026 22:59:33 GMTNo impact Palo Alto Networks Cloud Services incident: Service Degradation: Cloud NGFW Management Console.https://outagedb.com/status/palo-alto-networks-cloud-services/https://outagedb.com/status/palo-alto-networks-cloud-services/Resolved after 6 h 52 min.Wed, 19 Aug 2026 15:10:21 GMTMinor Palo Alto Networks Cloud Services incident: Cortex XDR/XSIAM/XSOAR8/CLOUD - Degraded performance in the CA regionhttps://outagedb.com/status/palo-alto-networks-cloud-services/https://outagedb.com/status/palo-alto-networks-cloud-services/Resolved after 6 h 30 min.Mon, 17 Aug 2026 21:31:13 GMTNo impact Palo Alto Networks Cloud Services incident: Cortex XDR/XSIAM/XSOAR8/CLOUD - Degraded performance in the US regionhttps://outagedb.com/status/palo-alto-networks-cloud-services/https://outagedb.com/status/palo-alto-networks-cloud-services/Resolved after —.Thu, 13 Aug 2026 16:11:59 GMTNo impact Palo Alto Networks Cloud Services incident: WildFire Issuehttps://outagedb.com/status/palo-alto-networks-cloud-services/https://outagedb.com/status/palo-alto-networks-cloud-services/Resolved after 1 h 04 min.Tue, 11 Aug 2026 11:06:01 GMTMinor Palo Alto Networks Cloud Services incident: PrismaCloud APP3: Delayed asset inventory datahttps://outagedb.com/status/palo-alto-networks-cloud-services/https://outagedb.com/status/palo-alto-networks-cloud-services/Resolved after 16 days 20 h.Fri, 07 Aug 2026 06:55:54 GMTMajor Palo Alto Networks Cloud Services incident: Customer Service Portal will be going through an unplanned emergency change management.https://outagedb.com/status/palo-alto-networks-cloud-services/2026-08-02-customer-service-portal-will-be-going-through-an/https://outagedb.com/status/palo-alto-networks-cloud-services/2026-08-02-customer-service-portal-will-be-going-through-an/Resolved after 2 h 47 min.Sun, 02 Aug 2026 00:29:11 GMTMinor Palo Alto Networks Cloud Services incident: Panorama-Managed Azure CNGFWhttps://outagedb.com/status/palo-alto-networks-cloud-services/https://outagedb.com/status/palo-alto-networks-cloud-services/Resolved after 29 h 49 min.Sat, 01 Aug 2026 00:25:06 GMT