Optimizely Service incidents — OutageDB

Minor Optimizely Service incident: Degraded Performance - CMS Edit Mode in DXP

Fri, 23 Oct 2026 14:14:18 GMT

Resolved after 1 h 32 min.

Minor Optimizely Service incident: Optimizely Campaign: Campaign user interface

Thu, 22 Oct 2026 11:17:51 GMT

Resolved after 3 h 19 min.

Minor Optimizely Service incident: ODP EU Region - Impact due to Snowflake incident

Wed, 21 Oct 2026 19:07:01 GMT

Resolved after 12 h 30 min.

Minor Optimizely Service incident: Degraded Snippet Publishing Performance

Thu, 15 Oct 2026 10:35:28 GMT

Resolved after 3 h 04 min.

Major Optimizely Service incident: Elevated GraphQL API errors and delayed data ingestion in ODP – US region

Tue, 13 Oct 2026 18:10:26 GMT

Resolved after <1 min.

Minor Optimizely Service incident: Content Graph Performance Degradation

Fri, 09 Oct 2026 13:24:48 GMT

Resolved after 17 min.

Minor Optimizely Service incident: Data processing delays in EMEA

Tue, 06 Oct 2026 17:00:00 GMT

Resolved after <1 min.

No impact Optimizely Service incident: Optimizely Graph - All region's production clusters experienced failed stored queries

Wed, 30 Sep 2026 13:57:48 GMT

Resolved after 4 h 10 min.

Minor Optimizely Service incident: Optimizely Graph - USEA production clusters experiencing intermittent availability issues

Wed, 23 Sep 2026 14:21:13 GMT

Resolved after 2 h 52 min.

Major Optimizely Service incident: CMP: Data Not Loading in Plan, Resources, Library, and Other Modules (GCP Stack)

Sun, 20 Sep 2026 11:24:34 GMT

Resolved after 1 h 44 min.

Minor Optimizely Service incident: Optimizely Identity is redirecting users to the wrong SSO login page.

Thu, 17 Sep 2026 22:23:19 GMT

Resolved after 4 min.

Minor Optimizely Service incident: Delay of E-Mails Submitted via SMTP API

Wed, 16 Sep 2026 08:33:13 GMT

Resolved after 23 min.

Minor Optimizely Service incident: CMP Analytics Data Not Displaying

Tue, 08 Sep 2026 07:34:49 GMT

Resolved after 21 h 38 min.

Major Optimizely Service incident: SSL trust issue causing login failures across multiple DXP environments

Wed, 02 Sep 2026 08:05:19 GMT

Resolved after 7 h 18 min.

Critical Optimizely Service incident: CMP and DAM are inaccessible

Wed, 02 Sep 2026 05:00:01 GMT

Resolved after 2 h 49 min.

Minor Optimizely Service incident: Service degradation due to network connectivity issue in Southeast Asia

Tue, 25 Aug 2026 05:15:22 GMT

Resolved after 2 h 22 min.

Minor Optimizely Service incident: CMP: Assets are missing from DAM post upload

Mon, 24 Aug 2026 06:53:08 GMT

Resolved after 4 h 09 min.

Minor Optimizely Service incident: DXP - Multiple environments returning error 503 - Affecting only Non-production environments

Fri, 14 Aug 2026 02:38:20 GMT

Resolved after 6 h 01 min.

Minor Optimizely Service incident: CMP: PDF File Preview Generation Unavailable

Wed, 12 Aug 2026 10:38:14 GMT

Resolved after 5 h 26 min.

Minor Optimizely Service incident: Performance degration for image delivering, tracking and online version

Thu, 06 Aug 2026 15:04:31 GMT

Resolved after 1 h 24 min.

Minor Optimizely Service incident: Campaign: Degraded performance for sending emails

Tue, 04 Aug 2026 13:11:51 GMT

Resolved after 4 h 21 min.

Major Optimizely Service incident: Netspring outage

Mon, 03 Aug 2026 02:30:51 GMT

Resolved after 13 h 33 min.

Major Optimizely Service incident: CMP: Modules are not loading in the platform

Fri, 31 Jul 2026 17:53:48 GMT

Resolved after 2 h 17 min.

No impact Optimizely Service incident: ODP and OCP Availability

Wed, 29 Jul 2026 19:35:36 GMT

Resolved after 1 h 11 min.

Major Optimizely Service incident: Login results in 429 error

Thu, 23 Jul 2026 15:26:25 GMT

Resolved after 3 h 15 min.