HeyGen incidents — OutageDBIncidents reported by HeyGenhttps://outagedb.com/No impact HeyGen incident: incident fixed and monitoringhttps://outagedb.com/status/heygen/2026-10-10-incident-fixed-and-monitoring/https://outagedb.com/status/heygen/2026-10-10-incident-fixed-and-monitoring/Resolved after 28 h 19 min.Sat, 10 Oct 2026 00:37:27 GMTNo impact HeyGen incident: Video Agent Outagehttps://outagedb.com/status/heygen/2026-10-04-video-agent-outage/https://outagedb.com/status/heygen/2026-10-04-video-agent-outage/Resolved after 42 min.Sun, 04 Oct 2026 22:13:10 GMTMinor HeyGen incident: HeyGen Video Workflow Failureshttps://outagedb.com/status/heygen/https://outagedb.com/status/heygen/Resolved after 6 h 17 min.Fri, 18 Sep 2026 23:03:37 GMTMajor HeyGen incident: Seedance Outagehttps://outagedb.com/status/heygen/2026-09-16-seedance-outage/https://outagedb.com/status/heygen/2026-09-16-seedance-outage/Resolved after 2 min.Wed, 16 Sep 2026 18:55:29 GMTMajor HeyGen incident: Video Agent GET /v3/video-agents/{session_id} 404s on all new sessionshttps://outagedb.com/status/heygen/2026-09-09-video-agent-get-v3-video-agents-session-id/https://outagedb.com/status/heygen/2026-09-09-video-agent-get-v3-video-agents-session-id/Resolved after 3 h 39 min.Wed, 09 Sep 2026 19:25:04 GMTNo impact HeyGen incident: Increase load on our DB causing service degradationhttps://outagedb.com/status/heygen/https://outagedb.com/status/heygen/Resolved after 1 h 06 min.Thu, 20 Aug 2026 04:14:47 GMTMinor HeyGen incident: Degraded Servicehttps://outagedb.com/status/heygen/https://outagedb.com/status/heygen/Resolved after 29 min.Mon, 17 Aug 2026 15:26:07 GMTNo impact HeyGen incident: Elevated video translate latency and failurehttps://outagedb.com/status/heygen/https://outagedb.com/status/heygen/Resolved after 9 h 37 min.Thu, 13 Aug 2026 05:36:43 GMTNo impact HeyGen incident: Slow down/Limited Capabilitieshttps://outagedb.com/status/heygen/https://outagedb.com/status/heygen/Resolved after 43 min.Thu, 30 Jul 2026 17:35:35 GMTMinor HeyGen incident: Temporary Outageshttps://outagedb.com/status/heygen/https://outagedb.com/status/heygen/Resolved after 1 h 42 min.Fri, 24 Jul 2026 01:31:48 GMTCritical HeyGen incident: Service Outagehttps://outagedb.com/status/heygen/2026-07-01-service-outage/https://outagedb.com/status/heygen/2026-07-01-service-outage/Resolved after 3 h 39 min.Wed, 01 Jul 2026 19:54:48 GMTMajor HeyGen incident: GPU Vendor Issuehttps://outagedb.com/status/heygen/2026-06-30-gpu-vendor-issue/https://outagedb.com/status/heygen/2026-06-30-gpu-vendor-issue/Resolved after 1 h 19 min.Tue, 30 Jun 2026 19:28:05 GMTMinor HeyGen incident: Degraded Performancehttps://outagedb.com/status/heygen/https://outagedb.com/status/heygen/Resolved after 1 h 09 min.Mon, 22 Jun 2026 20:01:32 GMTMinor HeyGen incident: Temporary Outagehttps://outagedb.com/status/heygen/https://outagedb.com/status/heygen/Resolved after 2 min.Thu, 18 Jun 2026 07:37:38 GMTMinor HeyGen incident: Elevated Error Rates across APP and APIhttps://outagedb.com/status/heygen/https://outagedb.com/status/heygen/Resolved after 12 min.Tue, 19 May 2026 22:59:30 GMTNo impact HeyGen incident: "Generate Result" Button Not Respondinghttps://outagedb.com/status/heygen/https://outagedb.com/status/heygen/Resolved after 1 min.Wed, 29 Apr 2026 18:00:41 GMTMinor HeyGen incident: Elevated Errors for APIshttps://outagedb.com/status/heygen/https://outagedb.com/status/heygen/Resolved after 5 h 01 min.Sat, 25 Apr 2026 20:05:24 GMTCritical HeyGen incident: App not operationalhttps://outagedb.com/status/heygen/2026-04-14-app-not-operational/https://outagedb.com/status/heygen/2026-04-14-app-not-operational/Resolved after 59 min.Tue, 14 Apr 2026 18:13:51 GMTMajor HeyGen incident: Slow video creationhttps://outagedb.com/status/heygen/2026-04-13-slow-video-creation/https://outagedb.com/status/heygen/2026-04-13-slow-video-creation/Resolved after 5 h 57 min.Mon, 13 Apr 2026 15:48:15 GMTMinor HeyGen incident: Database issueshttps://outagedb.com/status/heygen/https://outagedb.com/status/heygen/Resolved after 25 min.Wed, 01 Apr 2026 18:24:04 GMTMinor HeyGen incident: Site is slowhttps://outagedb.com/status/heygen/https://outagedb.com/status/heygen/Resolved after 14 min.Thu, 26 Mar 2026 07:08:00 GMTMinor HeyGen incident: API Product service hinderincehttps://outagedb.com/status/heygen/https://outagedb.com/status/heygen/Resolved after 24 min.Fri, 20 Feb 2026 22:50:09 GMTMajor HeyGen incident: Voice cache degradationhttps://outagedb.com/status/heygen/https://outagedb.com/status/heygen/Resolved after 19 min.Fri, 06 Feb 2026 19:25:19 GMTNo impact HeyGen incident: Video Agent Service Degradedhttps://outagedb.com/status/heygen/https://outagedb.com/status/heygen/Resolved after 36 min.Wed, 04 Feb 2026 00:34:38 GMTMinor HeyGen incident: Avatar iv backlog is highhttps://outagedb.com/status/heygen/https://outagedb.com/status/heygen/Resolved after 2 h 03 min.Mon, 02 Feb 2026 17:48:23 GMT