Herbalife incidents — OutageDBIncidents reported by Herbalifehttps://outagedb.com/Minor Herbalife incident: An order rate dip was observed on myHerbalife.com globally. Members may have experienced slowness or encountered errors when attempting to place orders on the site.https://outagedb.com/status/herbalife/2026-10-25-an-order-rate-dip-was-observed-on-myherbalife/https://outagedb.com/status/herbalife/2026-10-25-an-order-rate-dip-was-observed-on-myherbalife/Resolved after 1 h 30 min.Sun, 25 Oct 2026 09:55:12 GMTMinor Herbalife incident: Due to vendor issue (Genesys), Contact Center agents at the Malaysia Contact center were not able to answer the callshttps://outagedb.com/status/herbalife/2026-10-22-due-to-vendor-issue-genesys-contact-center-agents/https://outagedb.com/status/herbalife/2026-10-22-due-to-vendor-issue-genesys-contact-center-agents/Resolved after —.Thu, 22 Oct 2026 03:19:22 GMTNo impact Herbalife incident: Due to vendor (Avoxi) issue, Members are unable to reach the Contact Center in Kiev, Ukrainehttps://outagedb.com/status/herbalife/2026-10-19-due-to-vendor-avoxi-issue-members-are-unable/https://outagedb.com/status/herbalife/2026-10-19-due-to-vendor-avoxi-issue-members-are-unable/Resolved after 48 min.Mon, 19 Oct 2026 10:37:17 GMTMinor Herbalife incident: Due to vendor issues , Multifactor authentication services are not working for DS Commerce, and herbalife.com and Login services are down.https://outagedb.com/status/herbalife/2026-10-06-due-to-vendor-issues-multifactor-authentication-services-are/https://outagedb.com/status/herbalife/2026-10-06-due-to-vendor-issues-multifactor-authentication-services-are/Resolved after 1 h 18 min.Tue, 06 Oct 2026 16:44:35 GMTMinor Herbalife incident: Member Caller ID validation is not functioning in the Genesys application for multiple countries across APAC and India.https://outagedb.com/status/herbalife/https://outagedb.com/status/herbalife/Resolved after 26 min.Fri, 25 Sep 2026 06:32:35 GMTMinor Herbalife incident: DS Commerce and herbalife.com intermittent issueshttps://outagedb.com/status/herbalife/https://outagedb.com/status/herbalife/Resolved after 17 h 40 min.Mon, 14 Sep 2026 20:27:24 GMTMinor Herbalife incident: We are currently experiencing an issue affecting HL MyClub and receipting functionality.https://outagedb.com/status/herbalife/https://outagedb.com/status/herbalife/Resolved after 43 h 52 min.Wed, 26 Aug 2026 21:26:22 GMTMinor Herbalife incident: Due to vendor (Avoxi) issue, Members are unable to reach the contact center in Bucharest & Cluj, Romaniahttps://outagedb.com/status/herbalife/https://outagedb.com/status/herbalife/Resolved after 22 min.Wed, 26 Aug 2026 08:05:45 GMTMinor Herbalife incident: HL MyClub / MyHerbalife Shop Issuehttps://outagedb.com/status/herbalife/https://outagedb.com/status/herbalife/Resolved after 26 min.Fri, 21 Aug 2026 19:26:33 GMTMajor Herbalife incident: Order rate dip is observed on India myHerbalife.com websitehttps://outagedb.com/status/herbalife/2026-08-09-order-rate-dip-is-observed-on-india-myherbalife/https://outagedb.com/status/herbalife/2026-08-09-order-rate-dip-is-observed-on-india-myherbalife/Resolved after 5 h 41 min.Sun, 09 Aug 2026 07:34:04 GMTNo impact Herbalife incident: The Online Contract (OLC) application on MyHerbalife for Kazakhstan is currently under maintenance. The service is temporarily unavailable during this time.https://outagedb.com/status/herbalife/https://outagedb.com/status/herbalife/Resolved after 5 h 35 min.Fri, 07 Aug 2026 06:06:16 GMTMinor Herbalife incident: Some US Distributors might experience issues with Payment Processing through Cloverhttps://outagedb.com/status/herbalife/https://outagedb.com/status/herbalife/Resolved after 1 h 24 min.Mon, 27 Jul 2026 16:03:27 GMTNo impact Herbalife incident: Some US Distributors cannot create the Distributor Commerce on the site builder in MyHerbalifehttps://outagedb.com/status/herbalife/https://outagedb.com/status/herbalife/Resolved after 36 min.Fri, 24 Jul 2026 21:21:29 GMTMinor Herbalife incident: Some US Distributors cannot create the Distributor Commerce on the site builder in MyHerbalifehttps://outagedb.com/status/herbalife/https://outagedb.com/status/herbalife/Resolved after —.Fri, 24 Jul 2026 21:19:05 GMTNo impact Herbalife incident: Multiple Herbalife Applications are Down (MyHerbalife, HL MyClub, Bizworks, DS Commerce)https://outagedb.com/status/herbalife/https://outagedb.com/status/herbalife/Resolved after 4 h 04 min.Thu, 23 Jul 2026 15:39:57 GMTNo impact Herbalife incident: Due to vendor (Almaty Zharyk) issue, the Almaty, Kazakhstan Contact center and surrounding areas were experiencing an electrical power outage.https://outagedb.com/status/herbalife/https://outagedb.com/status/herbalife/Resolved after —.Tue, 21 Jul 2026 11:02:50 GMTCritical Herbalife incident: Due to the vendor (Intuition) issue, members are unable to access the HL Learn and Learning Center.https://outagedb.com/status/herbalife/2026-07-17-due-to-the-vendor-intuition-issue-members-are/https://outagedb.com/status/herbalife/2026-07-17-due-to-the-vendor-intuition-issue-members-are/Resolved after 5 h 57 min.Fri, 17 Jul 2026 08:19:19 GMTNo impact Herbalife incident: Due to vendor (Mastercard 3D Secure) issue, payment transactions are failing resulting in an order rate dip on MyHerbalife.com Website.https://outagedb.com/status/herbalife/https://outagedb.com/status/herbalife/Resolved after 26 min.Wed, 15 Jul 2026 08:42:06 GMTMinor Herbalife incident: Due to vendor (CATO) issue, some users were facing performance issues across all applications in Bangalore-GBS, India location.https://outagedb.com/status/herbalife/https://outagedb.com/status/herbalife/Resolved after 1 h 15 min.Fri, 26 Jun 2026 06:34:13 GMTCritical Herbalife incident: An order rate dip is observed on myHerbalife.comhttps://outagedb.com/status/herbalife/2026-05-29-an-order-rate-dip-is-observed-on-myherbalife/https://outagedb.com/status/herbalife/2026-05-29-an-order-rate-dip-is-observed-on-myherbalife/Resolved after 2 h 54 min.Fri, 29 May 2026 05:51:58 GMTMinor Herbalife incident: Due to vendor (Avoxi) issue, Members are unable to reach the Contact Center in Ghana, Accra.https://outagedb.com/status/herbalife/https://outagedb.com/status/herbalife/Resolved after 38 min.Mon, 25 May 2026 09:50:51 GMTMinor Herbalife incident: Some Contact Center agents at the GBS Bangalore location are experiencing performance degradation and slowness across multiple applications.https://outagedb.com/status/herbalife/https://outagedb.com/status/herbalife/Resolved after 1 h 55 min.Mon, 25 May 2026 05:34:55 GMTMajor Herbalife incident: Members are facing issues login or product ordering in MyHerbalife.com websites globallyhttps://outagedb.com/status/herbalife/2026-05-17-members-are-facing-issues-login-or-product-ordering/https://outagedb.com/status/herbalife/2026-05-17-members-are-facing-issues-login-or-product-ordering/Resolved after 1 h 38 min.Sun, 17 May 2026 05:18:14 GMTMinor Herbalife incident: Due to vendor issue (Mosenergosbyt), the Moscow, Russia Contact Center and surrounding areas had experienced an electrical power outage.https://outagedb.com/status/herbalife/https://outagedb.com/status/herbalife/Resolved after <1 min.Mon, 04 May 2026 07:41:37 GMTMinor Herbalife incident: Bangalore contact center lines have been restored. We are currently addressing audio quality issues and working to resolve them as quickly as possible.https://outagedb.com/status/herbalife/https://outagedb.com/status/herbalife/Resolved after 5 h 17 min.Mon, 13 Apr 2026 05:40:06 GMT