<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>Helpshift incidents — OutageDB</title><description>Incidents reported by Helpshift</description><link>https://outagedb.com/</link><item><title>Minor Helpshift incident: HS Dashboard FAQ&apos;s Section – Service Degradation</title><link>https://outagedb.com/status/helpshift/2026-10-16-hs-dashboard-faq-s-section-service-degradation/</link><guid isPermaLink="true">https://outagedb.com/status/helpshift/2026-10-16-hs-dashboard-faq-s-section-service-degradation/</guid><description>Resolved after 1 h 01 min.</description><pubDate>Fri, 16 Oct 2026 23:54:39 GMT</pubDate></item><item><title>No impact Helpshift incident: Helpshift Service Outage</title><link>https://outagedb.com/status/helpshift/2026-10-10-helpshift-service-outage/</link><guid isPermaLink="true">https://outagedb.com/status/helpshift/2026-10-10-helpshift-service-outage/</guid><description>Resolved after 1 h 36 min.</description><pubDate>Sat, 10 Oct 2026 02:30:37 GMT</pubDate></item><item><title>Minor Helpshift incident: Analytics Dashboard - Service Degradation</title><link>https://outagedb.com/status/helpshift/2026-10-02-analytics-dashboard-service-degradation/</link><guid isPermaLink="true">https://outagedb.com/status/helpshift/2026-10-02-analytics-dashboard-service-degradation/</guid><description>Resolved after 45 min.</description><pubDate>Fri, 02 Oct 2026 14:26:57 GMT</pubDate></item><item><title>Minor Helpshift incident: Service Degradation – Snowflake Outage</title><link>https://outagedb.com/status/helpshift/</link><guid isPermaLink="true">https://outagedb.com/status/helpshift/</guid><description>Resolved after 2 h 56 min.</description><pubDate>Mon, 31 Aug 2026 18:02:08 GMT</pubDate></item><item><title>Minor Helpshift incident: Web Support Page - Partial Degradation</title><link>https://outagedb.com/status/helpshift/</link><guid isPermaLink="true">https://outagedb.com/status/helpshift/</guid><description>Resolved after 2 h 06 min.</description><pubDate>Fri, 31 Jul 2026 12:31:32 GMT</pubDate></item><item><title>Minor Helpshift incident: Dashboard Analytics — Partial Degradation</title><link>https://outagedb.com/status/helpshift/</link><guid isPermaLink="true">https://outagedb.com/status/helpshift/</guid><description>Resolved after 1 h 31 min.</description><pubDate>Fri, 24 Jul 2026 07:52:24 GMT</pubDate></item><item><title>Critical Helpshift incident: Helpshift Service Outage</title><link>https://outagedb.com/status/helpshift/2026-07-07-helpshift-service-outage/</link><guid isPermaLink="true">https://outagedb.com/status/helpshift/2026-07-07-helpshift-service-outage/</guid><description>Resolved after 1 h 15 min.</description><pubDate>Tue, 07 Jul 2026 12:49:31 GMT</pubDate></item><item><title>Critical Helpshift incident: Helpshift Service Outage</title><link>https://outagedb.com/status/helpshift/2026-07-02-helpshift-service-outage/</link><guid isPermaLink="true">https://outagedb.com/status/helpshift/2026-07-02-helpshift-service-outage/</guid><description>Resolved after 39 min.</description><pubDate>Thu, 02 Jul 2026 12:03:41 GMT</pubDate></item><item><title>Critical Helpshift incident: Service Outage</title><link>https://outagedb.com/status/helpshift/2026-06-16-service-outage/</link><guid isPermaLink="true">https://outagedb.com/status/helpshift/2026-06-16-service-outage/</guid><description>Resolved after 41 min.</description><pubDate>Tue, 16 Jun 2026 12:40:04 GMT</pubDate></item><item><title>Critical Helpshift incident: Helpshift Service Outage</title><link>https://outagedb.com/status/helpshift/2026-06-04-helpshift-service-outage/</link><guid isPermaLink="true">https://outagedb.com/status/helpshift/2026-06-04-helpshift-service-outage/</guid><description>Resolved after 44 min.</description><pubDate>Thu, 04 Jun 2026 08:47:17 GMT</pubDate></item><item><title>Minor Helpshift incident: Service disruption impacting Analytics data</title><link>https://outagedb.com/status/helpshift/</link><guid isPermaLink="true">https://outagedb.com/status/helpshift/</guid><description>Resolved after 3 h 18 min.</description><pubDate>Fri, 22 May 2026 17:07:44 GMT</pubDate></item><item><title>Critical Helpshift incident: Service Outage</title><link>https://outagedb.com/status/helpshift/2026-05-07-service-outage/</link><guid isPermaLink="true">https://outagedb.com/status/helpshift/2026-05-07-service-outage/</guid><description>Resolved after 50 min.</description><pubDate>Thu, 07 May 2026 11:19:58 GMT</pubDate></item><item><title>Critical Helpshift incident: Service Outage</title><link>https://outagedb.com/status/helpshift/2026-05-05-service-outage/</link><guid isPermaLink="true">https://outagedb.com/status/helpshift/2026-05-05-service-outage/</guid><description>Resolved after 5 h 52 min.</description><pubDate>Tue, 05 May 2026 12:19:44 GMT</pubDate></item><item><title>Critical Helpshift incident: Service Degradation</title><link>https://outagedb.com/status/helpshift/</link><guid isPermaLink="true">https://outagedb.com/status/helpshift/</guid><description>Resolved after 2 h 02 min.</description><pubDate>Tue, 05 May 2026 10:04:13 GMT</pubDate></item><item><title>Critical Helpshift incident: Service Degradation</title><link>https://outagedb.com/status/helpshift/2026-05-05-service-degradation/</link><guid isPermaLink="true">https://outagedb.com/status/helpshift/2026-05-05-service-degradation/</guid><description>Resolved after 43 min.</description><pubDate>Tue, 05 May 2026 08:58:28 GMT</pubDate></item><item><title>Major Helpshift incident: Service Disruption</title><link>https://outagedb.com/status/helpshift/2026-04-14-service-disruption/</link><guid isPermaLink="true">https://outagedb.com/status/helpshift/2026-04-14-service-disruption/</guid><description>Resolved after 21 min.</description><pubDate>Tue, 14 Apr 2026 12:47:05 GMT</pubDate></item><item><title>Major Helpshift incident: Helpshift Automations Service Disruption</title><link>https://outagedb.com/status/helpshift/2026-04-01-helpshift-automations-service-disruption/</link><guid isPermaLink="true">https://outagedb.com/status/helpshift/2026-04-01-helpshift-automations-service-disruption/</guid><description>Resolved after 12 min.</description><pubDate>Wed, 01 Apr 2026 10:16:48 GMT</pubDate></item><item><title>Minor Helpshift incident: Degraded performance on Helpshift Dashboard</title><link>https://outagedb.com/status/helpshift/</link><guid isPermaLink="true">https://outagedb.com/status/helpshift/</guid><description>Resolved after 3 h 11 min.</description><pubDate>Tue, 10 Mar 2026 19:26:43 GMT</pubDate></item><item><title>Major Helpshift incident: Partial Degradation – Dashboard Analytics (Team Section)</title><link>https://outagedb.com/status/helpshift/</link><guid isPermaLink="true">https://outagedb.com/status/helpshift/</guid><description>Resolved after 16 min.</description><pubDate>Tue, 17 Feb 2026 14:58:56 GMT</pubDate></item><item><title>Minor Helpshift incident: AI Reply Service Outage</title><link>https://outagedb.com/status/helpshift/</link><guid isPermaLink="true">https://outagedb.com/status/helpshift/</guid><description>Resolved after 1 h 14 min.</description><pubDate>Fri, 19 Dec 2025 09:51:50 GMT</pubDate></item><item><title>Major Helpshift incident: Helpshift Service Outage</title><link>https://outagedb.com/status/helpshift/</link><guid isPermaLink="true">https://outagedb.com/status/helpshift/</guid><description>Resolved after 3 min.</description><pubDate>Fri, 05 Dec 2025 09:06:33 GMT</pubDate></item><item><title>Critical Helpshift incident: Helpshift Service Outage</title><link>https://outagedb.com/status/helpshift/</link><guid isPermaLink="true">https://outagedb.com/status/helpshift/</guid><description>Resolved after 19 min.</description><pubDate>Fri, 05 Dec 2025 07:01:30 GMT</pubDate></item><item><title>Critical Helpshift incident: Helpshift Service Outage</title><link>https://outagedb.com/status/helpshift/</link><guid isPermaLink="true">https://outagedb.com/status/helpshift/</guid><description>Resolved after 50 min.</description><pubDate>Thu, 27 Nov 2025 09:32:15 GMT</pubDate></item><item><title>Minor Helpshift incident: Older Resolved/Rejected cases are visible in &quot;All New Issues&quot; view</title><link>https://outagedb.com/status/helpshift/</link><guid isPermaLink="true">https://outagedb.com/status/helpshift/</guid><description>Resolved after 26 min.</description><pubDate>Thu, 06 Nov 2025 07:59:35 GMT</pubDate></item><item><title>Minor Helpshift incident: Dashboard Analytics — Partial Degradation</title><link>https://outagedb.com/status/helpshift/</link><guid isPermaLink="true">https://outagedb.com/status/helpshift/</guid><description>Resolved after 34 min.</description><pubDate>Tue, 21 Oct 2025 10:25:21 GMT</pubDate></item></channel></rss>