Help Scout incidents — OutageDBIncidents reported by Help Scouthttps://outagedb.com/Minor Help Scout incident: Mailbox counts, folders, reports, search resultshttps://outagedb.com/status/help-scout/https://outagedb.com/status/help-scout/Resolved after 36 min.Tue, 22 Sep 2026 18:56:31 GMTMinor Help Scout incident: Mailbox countshttps://outagedb.com/status/help-scout/https://outagedb.com/status/help-scout/Resolved after 3 h 57 min.Mon, 31 Aug 2026 15:09:05 GMTMinor Help Scout incident: App Access Issueshttps://outagedb.com/status/help-scout/https://outagedb.com/status/help-scout/Resolved after 3 h 12 min.Tue, 18 Aug 2026 15:38:29 GMTMinor Help Scout incident: Beacon Issueshttps://outagedb.com/status/help-scout/https://outagedb.com/status/help-scout/Resolved after 1 h 18 min.Fri, 14 Aug 2026 14:59:57 GMTMinor Help Scout incident: SLA issueshttps://outagedb.com/status/help-scout/https://outagedb.com/status/help-scout/Resolved after 1 h 42 min.Thu, 13 Aug 2026 23:17:53 GMTMinor Help Scout incident: Report Loadinghttps://outagedb.com/status/help-scout/https://outagedb.com/status/help-scout/Resolved after 1 h 13 min.Thu, 06 Aug 2026 16:12:35 GMTMinor Help Scout incident: Delays with Inbox counts, folders, reports and search resultshttps://outagedb.com/status/help-scout/https://outagedb.com/status/help-scout/Resolved after 1 h 01 min.Fri, 24 Jul 2026 22:08:21 GMTMajor Help Scout incident: Docs Errorshttps://outagedb.com/status/help-scout/2026-07-14-docs-errors/https://outagedb.com/status/help-scout/2026-07-14-docs-errors/Resolved after 6 h 44 min.Tue, 14 Jul 2026 12:17:10 GMTMinor Help Scout incident: App Access Issueshttps://outagedb.com/status/help-scout/https://outagedb.com/status/help-scout/Resolved after 2 h 16 min.Thu, 09 Jul 2026 14:59:27 GMTMinor Help Scout incident: Automatic Workflows not runninghttps://outagedb.com/status/help-scout/https://outagedb.com/status/help-scout/Resolved after 3 h 56 min.Mon, 06 Jul 2026 11:31:29 GMTMinor Help Scout incident: Delays with report exportshttps://outagedb.com/status/help-scout/https://outagedb.com/status/help-scout/Resolved after 3 h 07 min.Tue, 30 Jun 2026 07:40:39 GMTMinor Help Scout incident: Global Search Slownesshttps://outagedb.com/status/help-scout/https://outagedb.com/status/help-scout/Resolved after 22 h 59 min.Wed, 17 Jun 2026 11:46:10 GMTMinor Help Scout incident: Inbound Email Delay and Sluggish Behavior Across Help Scouthttps://outagedb.com/status/help-scout/https://outagedb.com/status/help-scout/Resolved after 1 h 22 min.Fri, 08 May 2026 00:43:53 GMTMinor Help Scout incident: Docs and AI Answers Issueshttps://outagedb.com/status/help-scout/https://outagedb.com/status/help-scout/Resolved after 1 h 47 min.Wed, 06 May 2026 16:53:46 GMTMinor Help Scout incident: Connection Issueshttps://outagedb.com/status/help-scout/https://outagedb.com/status/help-scout/Resolved after 10 min.Mon, 27 Apr 2026 12:43:52 GMTNo impact Help Scout incident: AI Feature Issuehttps://outagedb.com/status/help-scout/https://outagedb.com/status/help-scout/Resolved after 2 h 11 min.Tue, 21 Apr 2026 19:50:57 GMTCritical Help Scout incident: Connection Issueshttps://outagedb.com/status/help-scout/2026-04-20-connection-issues/https://outagedb.com/status/help-scout/2026-04-20-connection-issues/Resolved after 11 min.Mon, 20 Apr 2026 14:52:51 GMTNo impact Help Scout incident: AI Drafts: Intermittent issues generating AI Draftshttps://outagedb.com/status/help-scout/https://outagedb.com/status/help-scout/Resolved after 40 min.Tue, 14 Apr 2026 16:21:46 GMTMinor Help Scout incident: Reporting Views Displaying Inconsistent Metricshttps://outagedb.com/status/help-scout/https://outagedb.com/status/help-scout/Resolved after 1 h 36 min.Mon, 13 Apr 2026 21:51:51 GMTMinor Help Scout incident: Inbound Email Issueshttps://outagedb.com/status/help-scout/https://outagedb.com/status/help-scout/Resolved after 6 h 30 min.Wed, 08 Apr 2026 16:40:14 GMTNo impact Help Scout incident: Outbound Email and Draft Creation Issueshttps://outagedb.com/status/help-scout/https://outagedb.com/status/help-scout/Resolved after 13 min.Wed, 25 Mar 2026 17:47:11 GMTMinor Help Scout incident: Folder and View Issueshttps://outagedb.com/status/help-scout/https://outagedb.com/status/help-scout/Resolved after 23 h 41 min.Sat, 21 Mar 2026 16:39:26 GMTNo impact Help Scout incident: Docs Errorshttps://outagedb.com/status/help-scout/https://outagedb.com/status/help-scout/Resolved after 1 h 12 min.Fri, 20 Mar 2026 17:00:52 GMTMinor Help Scout incident: Drafts Not Loading Properlyhttps://outagedb.com/status/help-scout/https://outagedb.com/status/help-scout/Resolved after 48 min.Thu, 19 Mar 2026 20:50:38 GMTMinor Help Scout incident: Closed Folder Issueshttps://outagedb.com/status/help-scout/https://outagedb.com/status/help-scout/Resolved after 24 min.Thu, 12 Mar 2026 17:36:05 GMT