Glean incidents — OutageDBIncidents reported by Gleanhttps://outagedb.com/No impact Glean incident: We are investigating elevated Server errors affecting Claude model requests through AWS Bedrockhttps://outagedb.com/status/glean/2026-10-26-we-are-investigating-elevated-server-errors-affecting-claude/https://outagedb.com/status/glean/2026-10-26-we-are-investigating-elevated-server-errors-affecting-claude/Resolved after 2 h 04 min.Mon, 26 Oct 2026 09:01:00 GMTNo impact Glean incident: We are investigating an issue impacting AWS customers using Sonnet 5.5 through Bedrockhttps://outagedb.com/status/glean/2026-10-22-we-are-investigating-an-issue-impacting-aws-customers/https://outagedb.com/status/glean/2026-10-22-we-are-investigating-an-issue-impacting-aws-customers/Resolved after 1 h 44 min.Thu, 22 Oct 2026 08:24:16 GMTNo impact Glean incident: AWS Bedrock rate limiting for Claude Opushttps://outagedb.com/status/glean/2026-10-12-aws-bedrock-rate-limiting-for-claude-opus/https://outagedb.com/status/glean/2026-10-12-aws-bedrock-rate-limiting-for-claude-opus/Resolved after 8 h 45 min.Mon, 12 Oct 2026 09:07:45 GMTNo impact Glean incident: Elevated AWS STS errorshttps://outagedb.com/status/glean/https://outagedb.com/status/glean/Resolved after 1 h 56 min.Thu, 03 Sep 2026 21:44:36 GMTCritical Glean incident: We are investigating an issue impacting Chat/Assistanthttps://outagedb.com/status/glean/2026-09-01-we-are-investigating-an-issue-impacting-chat-assistant/https://outagedb.com/status/glean/2026-09-01-we-are-investigating-an-issue-impacting-chat-assistant/Resolved after 3 h 05 min.Tue, 01 Sep 2026 03:49:43 GMTNo impact Glean incident: Service degradation from Azure OpenAI causing failed assistant errorshttps://outagedb.com/status/glean/https://outagedb.com/status/glean/Resolved after 2 h 58 min.Mon, 31 Aug 2026 09:16:22 GMTCritical Glean incident: Chat instability caused by hitting OpenAI capacityhttps://outagedb.com/status/glean/2026-08-24-chat-instability-caused-by-hitting-openai-capacity/https://outagedb.com/status/glean/2026-08-24-chat-instability-caused-by-hitting-openai-capacity/Resolved after 1 h 38 min.Mon, 24 Aug 2026 16:23:50 GMTMajor Glean incident: Chat/Assistant errors due to AzureOpenAI outagehttps://outagedb.com/status/glean/2026-07-16-chat-assistant-errors-due-to-azureopenai-outage/https://outagedb.com/status/glean/2026-07-16-chat-assistant-errors-due-to-azureopenai-outage/Resolved after 24 min.Thu, 16 Jul 2026 09:11:37 GMTMajor Glean incident: Elevated chat errors on AWS Bedrock customershttps://outagedb.com/status/glean/2026-07-15-elevated-chat-errors-on-aws-bedrock-customers/https://outagedb.com/status/glean/2026-07-15-elevated-chat-errors-on-aws-bedrock-customers/Resolved after 5 min.Wed, 15 Jul 2026 06:59:53 GMTNo impact Glean incident: Extension actions failing during auth and execution in Chat and Agentshttps://outagedb.com/status/glean/https://outagedb.com/status/glean/Resolved after 10 h 26 min.Mon, 13 Jul 2026 03:14:24 GMTCritical Glean incident: Glean Assitant Errorshttps://outagedb.com/status/glean/2026-07-10-glean-assitant-errors/https://outagedb.com/status/glean/2026-07-10-glean-assitant-errors/Resolved after 3 h 55 min.Fri, 10 Jul 2026 02:00:35 GMTCritical Glean incident: Client Token management API is failinghttps://outagedb.com/status/glean/2026-07-03-client-token-management-api-is-failing/https://outagedb.com/status/glean/2026-07-03-client-token-management-api-is-failing/Resolved after 6 h 25 min.Fri, 03 Jul 2026 08:36:41 GMTNo impact Glean incident: Elevated Google Vertex AI rate limit error on Claude Opus 4.6 modelhttps://outagedb.com/status/glean/https://outagedb.com/status/glean/Resolved after 3 h 28 min.Mon, 18 May 2026 12:36:28 GMTCritical Glean incident: Search requests timeout in AWS instanceshttps://outagedb.com/status/glean/https://outagedb.com/status/glean/Resolved after 3 days 4 h.Fri, 08 May 2026 00:11:09 GMTNo impact Glean incident: Glean AWS customers might experience intermittent server errorshttps://outagedb.com/status/glean/https://outagedb.com/status/glean/Resolved after 2 h 41 min.Thu, 07 May 2026 09:05:38 GMTNo impact Glean incident: Degraded auth experience while connecting to certain data sourceshttps://outagedb.com/status/glean/https://outagedb.com/status/glean/Resolved after 40 min.Thu, 23 Apr 2026 16:29:37 GMTCritical Glean incident: Permanent Fix Deployedhttps://outagedb.com/status/glean/https://outagedb.com/status/glean/Resolved after 14 h 19 min.Wed, 22 Apr 2026 16:24:53 GMTNo impact Glean incident: Incident resolvedhttps://outagedb.com/status/glean/https://outagedb.com/status/glean/Resolved after 24 h 31 min.Mon, 13 Apr 2026 16:48:48 GMTNo impact Glean incident: Chat failing in multiple deploymentshttps://outagedb.com/status/glean/https://outagedb.com/status/glean/Resolved after 1 h 37 min.Mon, 06 Apr 2026 19:01:04 GMTNo impact Glean incident: Confluence User Oauth flow brokenhttps://outagedb.com/status/glean/https://outagedb.com/status/glean/Resolved after 15 h 26 min.Thu, 02 Apr 2026 15:05:58 GMTMajor Glean incident: Atlassian token request rate limitinghttps://outagedb.com/status/glean/https://outagedb.com/status/glean/Resolved after 59 min.Wed, 25 Mar 2026 06:40:52 GMTCritical Glean incident: Search and Chat failureshttps://outagedb.com/status/glean/https://outagedb.com/status/glean/Resolved after 1 h 50 min.Mon, 09 Mar 2026 14:44:32 GMTCritical Glean incident: Users facing login issueshttps://outagedb.com/status/glean/https://outagedb.com/status/glean/Resolved after 6 h 43 min.Wed, 04 Mar 2026 02:24:11 GMTNo impact Glean incident: gemini-models-429-errorshttps://outagedb.com/status/glean/https://outagedb.com/status/glean/Resolved after 17 h 44 min.Fri, 27 Feb 2026 14:17:56 GMTMajor Glean incident: Chat file download unavailablehttps://outagedb.com/status/glean/https://outagedb.com/status/glean/Resolved after 6 h 39 min.Wed, 18 Feb 2026 20:50:03 GMT