CustomerIO incidents — OutageDBIncidents reported by CustomerIOhttps://outagedb.com/Minor CustomerIO incident: Some US customers may experience delays in message sendinghttps://outagedb.com/status/customerio/https://outagedb.com/status/customerio/Resolved after 27 min.Sat, 19 Sep 2026 22:50:34 GMTNo impact CustomerIO incident: Reduced Deliverability to Microsoft-Hosted Email Addresseshttps://outagedb.com/status/customerio/https://outagedb.com/status/customerio/Resolved after 1 h 19 min.Fri, 04 Sep 2026 12:16:33 GMTMinor CustomerIO incident: Investigating issues with the Agenthttps://outagedb.com/status/customerio/https://outagedb.com/status/customerio/Resolved after 5 min.Thu, 03 Sep 2026 17:29:52 GMTNo impact CustomerIO incident: Customer.io UI is inaccessiblehttps://outagedb.com/status/customerio/https://outagedb.com/status/customerio/Resolved after 26 min.Wed, 05 Aug 2026 17:36:09 GMTMinor CustomerIO incident: Delays in processing and UI inaccessible for some customers in the US datacentrehttps://outagedb.com/status/customerio/https://outagedb.com/status/customerio/Resolved after 33 min.Mon, 03 Aug 2026 07:08:52 GMTMajor CustomerIO incident: Issues accessing EU accountshttps://outagedb.com/status/customerio/2026-07-31-issues-accessing-eu-accounts/https://outagedb.com/status/customerio/2026-07-31-issues-accessing-eu-accounts/Resolved after 15 min.Fri, 31 Jul 2026 14:24:04 GMTMinor CustomerIO incident: Some EU users are experiencing delays in processinghttps://outagedb.com/status/customerio/https://outagedb.com/status/customerio/Resolved after 1 h 37 min.Thu, 23 Jul 2026 08:27:24 GMTMinor CustomerIO incident: Some customers are experiencing data processing and message-sending delayshttps://outagedb.com/status/customerio/https://outagedb.com/status/customerio/Resolved after 1 h 23 min.Mon, 20 Jul 2026 21:35:51 GMTMajor CustomerIO incident: Delays in message sendinghttps://outagedb.com/status/customerio/2026-07-20-delays-in-message-sending/https://outagedb.com/status/customerio/2026-07-20-delays-in-message-sending/Resolved after 40 min.Mon, 20 Jul 2026 17:07:01 GMTMinor CustomerIO incident: Some customers are experiencing data processing delayshttps://outagedb.com/status/customerio/https://outagedb.com/status/customerio/Resolved after 2 h 26 min.Wed, 15 Jul 2026 17:19:44 GMTNo impact CustomerIO incident: Delays processing send events in some environmentshttps://outagedb.com/status/customerio/https://outagedb.com/status/customerio/Resolved after 41 min.Fri, 10 Jul 2026 17:28:07 GMTMinor CustomerIO incident: User Interface is currently unavailable for some users in EU. Data processing delayshttps://outagedb.com/status/customerio/https://outagedb.com/status/customerio/Resolved after 2 h 03 min.Fri, 03 Jul 2026 09:07:09 GMTMinor CustomerIO incident: User Interface is currently unavailable, data processing delayshttps://outagedb.com/status/customerio/https://outagedb.com/status/customerio/Resolved after 25 min.Thu, 02 Jul 2026 13:51:49 GMTMinor CustomerIO incident: Some customers are currently unable to access the account Billing page in our UIhttps://outagedb.com/status/customerio/https://outagedb.com/status/customerio/Resolved after 28 min.Thu, 18 Jun 2026 20:06:00 GMTMajor CustomerIO incident: Investigating Connectivity Issueshttps://outagedb.com/status/customerio/2026-06-13-investigating-connectivity-issues/https://outagedb.com/status/customerio/2026-06-13-investigating-connectivity-issues/Resolved after 2 h 42 min.Sat, 13 Jun 2026 21:18:35 GMTMinor CustomerIO incident: Delays in processing requestshttps://outagedb.com/status/customerio/https://outagedb.com/status/customerio/Resolved after 32 min.Wed, 10 Jun 2026 04:45:44 GMTNo impact CustomerIO incident: AI Agent and LLM Campaign Actions Disruptionhttps://outagedb.com/status/customerio/https://outagedb.com/status/customerio/Resolved after 1 h 07 min.Tue, 09 Jun 2026 15:49:03 GMTMinor CustomerIO incident: Some customers seeing delays setting up Pipelines in new EU workspaceshttps://outagedb.com/status/customerio/https://outagedb.com/status/customerio/Resolved after 1 h 04 min.Fri, 05 Jun 2026 12:30:34 GMTMinor CustomerIO incident: Salesforce and Hubspot syncs might be delayed for some EU customershttps://outagedb.com/status/customerio/https://outagedb.com/status/customerio/Resolved after 1 h 25 min.Thu, 04 Jun 2026 23:50:26 GMTMinor CustomerIO incident: Customer.io UI is currently inaccessiblehttps://outagedb.com/status/customerio/https://outagedb.com/status/customerio/Resolved after 8 min.Thu, 04 Jun 2026 13:34:46 GMTMajor CustomerIO incident: UI inaccessiblehttps://outagedb.com/status/customerio/2026-06-02-ui-inaccessible/https://outagedb.com/status/customerio/2026-06-02-ui-inaccessible/Resolved after 1 h 39 min.Tue, 02 Jun 2026 21:18:16 GMTMinor CustomerIO incident: Reverse ETL Syncs not being run for some EU Customershttps://outagedb.com/status/customerio/https://outagedb.com/status/customerio/Resolved after 31 min.Mon, 01 Jun 2026 11:40:03 GMTMinor CustomerIO incident: Some customers are seeing broadcast delivery delays (emails, push notifications, and webhooks)https://outagedb.com/status/customerio/https://outagedb.com/status/customerio/Resolved after 42 min.Fri, 29 May 2026 16:26:56 GMTMinor CustomerIO incident: Customers in the EU region may experience delays in message sendinghttps://outagedb.com/status/customerio/https://outagedb.com/status/customerio/Resolved after 43 min.Mon, 25 May 2026 15:27:50 GMTMinor CustomerIO incident: Some customers in our EU region may experience errors and delayshttps://outagedb.com/status/customerio/https://outagedb.com/status/customerio/Resolved after 26 min.Wed, 06 May 2026 16:00:02 GMT