Bolt incidents — OutageDB

No impact Bolt incident: Outage affecting the bolt.com domain

Mon, 05 Oct 2026 06:02:38 GMT

Resolved after 2 min.

Critical Bolt incident: Bolt Services Down - Mitigated

Wed, 07 Aug 2024 20:17:30 GMT

Resolved after 30 min.

Major Bolt incident: June 3rd Bank Transfer Statement Download Issues

Tue, 04 Jun 2024 15:24:14 GMT

Resolved after 4 h 51 min.

Major Bolt incident: Radial Authorizations Failing

Tue, 21 May 2024 06:09:44 GMT

Resolved after 8 h 50 min.

Major Bolt incident: Partial Outage for Payment Processor Cybersource

Fri, 05 Apr 2024 20:02:06 GMT

Resolved after 2 h 36 min.

No impact Bolt incident: Issue with Bolt’s embed.js script in Sandbox

Fri, 01 Mar 2024 19:52:12 GMT

Resolved after —.

Minor Bolt incident: Vantiv Funding Delay

Wed, 03 Jan 2024 16:34:11 GMT

Resolved after 5 h 03 min.

Critical Bolt incident: All Merchants - Issue Impacting Bolt

Wed, 13 Dec 2023 17:00:48 GMT

Resolved after 4 h 19 min.

Major Bolt incident: VISA Card Network - Transaction Authorization Latency

Fri, 24 Nov 2023 20:57:06 GMT

Resolved after 1 h 50 min.

No impact Bolt incident: Checkout Errors When Using Route

Fri, 24 Nov 2023 16:04:50 GMT

Resolved after 1 h 58 min.

Major Bolt incident: Vantiv Now Worldpay eCommerce Processing Errors

Tue, 14 Nov 2023 14:03:58 GMT

Resolved after 1 h.

No impact Bolt incident: Bolt’s 2023 Holiday Support Guide Is Here

Thu, 02 Nov 2023 14:58:42 GMT

Resolved after <1 min.

Minor Bolt incident: Issue Impacting Bolt Shopper Help Site

Mon, 28 Aug 2023 18:42:53 GMT

Resolved after 2 h 10 min.

Major Bolt incident: Funding Delay

Sat, 22 Jul 2023 17:11:13 GMT

Resolved after 2 days 2 h.

Minor Bolt incident: Embedded One-Click Checkout for some BigCommerce customers

Tue, 16 May 2023 06:24:36 GMT

Resolved after 35 h 33 min.

Minor Bolt incident: Product Add-Ons Module in the Legacy Merchant Dashboard Unavailable

Wed, 10 May 2023 22:31:00 GMT

Resolved after 21 h 56 min.

Major Bolt incident: Vantiv Funding Issue

Fri, 28 Apr 2023 17:46:37 GMT

Resolved after 3 h 39 min.

Major Bolt incident: Intermittent blocking of BigCommerce IP Addresses

Tue, 11 Apr 2023 19:21:56 GMT

Resolved after —.

Major Bolt incident: New Merchant Dashboard - Issue with Funding Details and Bank Transfer Statements

Tue, 28 Mar 2023 15:55:01 GMT

Resolved after 5 h 59 min.

Major Bolt incident: Capacity to process orders is degraded

Wed, 15 Mar 2023 23:20:17 GMT

Resolved after 45 min.

Minor Bolt incident: Merchant Dashboard Analytics Unavailable

Tue, 07 Mar 2023 19:16:19 GMT

Resolved after 1 h 13 min.

No impact Bolt incident: Bolt Sandbox environment down

Tue, 14 Feb 2023 14:00:00 GMT

Resolved after <1 min.

No impact Bolt incident: Payment processor NMI experiencing outage

Thu, 15 Dec 2022 23:52:35 GMT

Resolved after 1 h 43 min.

Minor Bolt incident: Delay in Captured Orders for Merchants With Auto-Capture Enabled

Tue, 06 Dec 2022 22:53:53 GMT

Resolved after 1 h 06 min.

Minor Bolt incident: Order Decisioning Delays

Fri, 25 Nov 2022 22:10:55 GMT

Resolved after 2 h 45 min.